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It is our policy to provide a Quality Control System, which reflects exactly each client’s specification and requirements. These include:
At SGS Cleaning and Pest Control Services, we prioritize quality in everything we do. Our commitment to excellence is evident in our rigorous quality assurance processes, designed to ensure that our services meet the highest standards and exceed customer expectations.
Our Quality Policy & Objective helps us achieve the lowest possible defects record in fulfilling our client’s contractual requirements. Maintaining these is imperative to maintaining standards and continuing toward excellence in our quality cleaning services.
Quality Control Process allows us to record and establish that the agreed cleaning standards are being achieved and constantly maintained, such as minimum frequencies for contract performance inspections.
Our Quality System revolves around visual checks (daily), area checks (weekly) and fully documented checks (monthly). Formal meetings on a monthly basis between the client and ourselves, assesses the true perception of the service being offered.
Customer satisfaction is of course our ultimate quality check. We are therefore committed to a program of continuous improvement, which provides a clean, safe environment for all.
At SGS, we recognize the critical importance of quality assurance in the cleaning industry. We specialize in delivering top-tier cleaning services that meet the highest standards of excellence, reliability, and customer satisfaction.
